What is ISO?
The Insurance Services Office, Inc. is an insurer-supported organization with the primary mission of providing advisory insurance underwriting information to insurers. The goal of ISO is to accurately rate the community’s fire suppression and control resources through a Public Protection Classification (PPC) system. The PPC number is one of several elements considered in the calculation of individual property insurance premiums by insurance companies. Almost every insurance company utilizes PPC codes in establishing premiums for both commercial and residential property policies. Public Protection Classification ratings go from class 1, representing the best public protection to class 10.
In 1999 Trophy Club was rated a class 4, and over the years with community support and continual development we were able to request a new review to determine if our community was eligible for an improvement in our ISO rating, and thus in our insurance rates. On April 30, 2008, the Insurance Services Office, Inc. (ISO) submitted a letter of rate adjustment to the Texas Department of Insurance, State Fire Marshal’s office, for the new class 3 rating. The class 3 rating went into effect on November 1, 2008. To learn more about ISO, go to the Texas State Fire Marshal’s Office web site.
RECORDS & BILLING
All ambulance billing and emergency service records requests are handled by Intermedix. You can contact them at 800-867-0944 or at their website http://www.intermedix.com.
Before the early 1980’s, Trophy Club had a few houses but was mostly undeveloped land, protected by a volunteer fire department in Roanoke. In 1982 the Municipal Utility District, with the support of the Trophy Club residents, established the Trophy Club Volunteer Fire Department.
This all-volunteer department was housed in a one-room brick structure near the present day intersection of Trophy Club and Indian Creek Drives. A local developer bought a 1959 open cab American LaFrance fire truck to get things started.
In 1985 the Municipal Utility Districts built a new 3600 square foot fire station, located at Trophy Club Drive and Municipal Drive, to house equipment and provide storage. Over the years modifications were made to the building, such as adding make-shift offices, sleeping quarters, and a dining area to accommodate new staff. In 1994 Trophy Club hired its first two full-time Firefighter/Paramedics, but the Fire Department remained a combination paid and volunteer force.
The DPS Era
In 1999 the Town of Trophy Club signed a two-year contract with the Town of Westlake to provide police, fire, and emergency services. The Trophy Club Westlake Department of Public Safety (DPS) was formed and included nine full-time paid staff, as well as a fire chief and fire marshal. When the contract with the Town of Westlake ended, Trophy Club kept the DPS concept and staff were cross-trained as Police Officers and Firefighter/Paramedics.
In 2000 Trophy Club joined the North East Fire Department Association (NEFDA), a group of fourteen communities in the north east part of Tarrant County. Together we manage several disciplines like mass casualties, bomb response, high angle rescue, and hazardous materials. The manpower and equipment for these specialties is well more than any city could afford alone, so we buy the equipment as a group and share the costs. For more information on NEFDA services available to Trophy Club, see the NEFDA page.
The Trophy Club Fire Department
In 2006 Trophy Club separated the Police and Fire/Emergency Medical Services and hired a new Police Chief and promoted Fire Captain Danny Thomas to Fire Chief. By that time the old fire station was overcrowded and deteriorating; of the 3600 available square feet, equipment took up 2640 square feet, leaving little room for offices or living space. Fortunately the community came together and supported a bond through the Municipal Utility District to build a new fire station. While the new Trophy Club Municipal Utility District No. 1 Fire Station was built on the same site as the old station, the Fire Department took up temporary quarters on land donated by the Trophy Club Country Club. On August 27, 2011 we had the Grand Opening to welcome the public to our new home.
Through a Texas Forestry Services grant (a 2004 grant which was awarded in 2010) the Trophy Club Fire Department was able to acquire a brush truck to aid in suppressing wildland fires. 2011 was one of the most destructive fire seasons this state has ever seen; over 4 million acres and 1800 homes were lost. We spent 3 weeks away from home responding to the devastating Possum Kingdom Lake and Bastrop fires. It was an honor to be part of a task force consisting of firefighters from Grapevine, Southlake, Richland Hills and Hurst.
Trophy Club has grown rapidly in the last few years, doubling the footprint of our development and adding over 600 new homes and an over half-million square foot high school. The demand for fire and emergency medical services has increased along with the growth, and will continue to increase as we approach 15,000 residents at build out.
It is the objective of the Trophy Club Fire Department to serve the town’s citizens by safeguarding their lives and property, and providing a professional level of emergency medical care, all within the budgetary guidelines as prescribed by the Town and the MUD No. 1. To keep pace with the community’s needs, we are always looking for ways to improve service levels without increasing the budget. We have increased our public education efforts to help residents prevent fires and emergency medical situation, and are encouraging residents to get involved with the Emergency Services Volunteer Programs (Citizens’ Fire Academy, Citizens’ Police Academy, and Community Emergency Response Team (CERT)).
Interlocal Agreement Between the Town of Trophy Club and Trophy Club MUD No. 1
The Trophy Club Town Council and Trophy Club MUD No. 1 Directors met in a joint meeting on September 19, 2016 with one main item on the agenda - Consider and take appropriate action regarding an Interlocal Cooperation Agreement for Administration of Fire Protection Services between the Town of Trophy Club and Trophy Club Municipal Utility District No. 1. Both entities worked diligently to represent the best interests of TC residents and businesses to create an agreement maximizing efficiency, transparency and cohesiveness. Highlights of the agreement: Five year agreement automatically renews unless a party opts out. Creates one operational reporting structure under the Town. Trophy Club MUD No. 1 and The Town of Trophy Club will discuss and agree on annual budget each year for Fire Services.